The Dental Blog of Bradely J. Olson, DDS

Patient Scheduling

Seeing patients on time

One thing that seems to be appreciated by our patients is the fact we make a strong effort to see patients at their scheduled appointment time. Emergencies, patients arriving late, procedures that take longer than expected are some resons we may not be on schedule, but these are exceptions and not the rule. I believe your time is as valuable as mine. One way we maintain an on time schedule is to schedule one patient at a time or what we call “single booking”. Double and triple booking means multiple patients are scheduled at the same appointment time and are seen on a first come, first serve basis. I find this to be very stressful in my day and does not allow any time for us to listen to your concerns or just catch up on what is happening in your life. Mutual respect for each other’s time provides for a mutually beneficial dental visit

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